Manifest AI + Slack
Connect Slack so your AI agents can send messages to your workspace channels.
How it gets set up
- Create a Slack app at api.slack.com/apps in your workspace
- Under 'OAuth & Permissions' add the chat:write bot scope (channels:join to auto-join public channels), then install the app to your workspace
- Copy the Bot User OAuth Token (starts with xoxb-)
- Paste it above and click 'Add' to connect
Helpdesk & Live Chat
Hand live-agent requests to your helpdesk with the full conversation summary attached.
More in Helpdesk & Live Chat
Helpdesk & Live Chat
Freshchat
When customers request a live agent, the Manifest chat window minimizes and the conversation moves to freshchat along with a summary of the conversation
Helpdesk & Live Chat
Gorgias
Integrate with Gorgias for a seamless customer service experience. Your agents receive summaries of AI conversations when it is transferred for a smooth handoff
Helpdesk & Live Chat
Kapture
Use Kapture CRM with BIK to create support tickets from chats
Want Slack on your agent?
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