Use Kapture CRM with BIK to create support tickets from chats
How it gets set up
Step 1: Log into your Kapture CRM dashboard
Step 2: Navigate to API settings and copy your API key
Step 3: Enter your Kapture domain (e.g., yourcompany.kapturecrm.com)
Helpdesk & Live Chat
Hand live-agent requests to your helpdesk with the full conversation summary attached.
More in Helpdesk & Live Chat
Helpdesk & Live Chat
Freshchat
When customers request a live agent, the Manifest chat window minimizes and the conversation moves to freshchat along with a summary of the conversation
Helpdesk & Live Chat
Gorgias
Integrate with Gorgias for a seamless customer service experience. Your agents receive summaries of AI conversations when it is transferred for a smooth handoff
Helpdesk & Live Chat
Kustomer
When customers request a live agent, the Manifest chat window minimizes and the conversation moves to Kustomer along with a summary of the conversation.
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