The routine emails get answered before your team even opens them.
Order status, exchanges, sizing, address real-time the moment it lands
Trusted by brands that know their
consumers inside out.
Answers the moment it lands
The reply goes out the moment the email arrives, at any hour.
Checks real order data
Order status and shipping updates come from live data, queried in real time.
Builds context from the whole thread
A follow-up email gets an answer that accounts for everything said before it. The order number, the original question, the reply already sent, none of it needs repeating.
Escalates when required
A refund exception, an angry customer, an ambiguous request, goes to a person immediately, flagged with proper context.
