Shopper's Voice = The Biggest Business Signal
Traditional analytics tell you who visited. We tell you what they actually think.
Here is what it looks like in practice
One dashboard. Four views. Everything you need to know about what your shoppers are saying.
See what your shoppers are actually talking about.
Conversations get clustered into topics automatically. You see what's trending, how many shoppers are bringing it up, and whether the sentiment is positive or negative. Use it to train your bot, fix your content, or find the trend your next campaign should be built around.
Understand what your shoppers are trying to do, not just what they asked.
Conversations get grouped by intent. Product search, order tracking, returns, offers, customisation. This tells you where customers are in their journey and what they need most right now. Use it to prioritize which bot flows to improve, which FAQs are missing, and where customers are dropping off before they buy.
Know what your shoppers feel, The good and the not so good.
Every conversation gets classified automatically. Positive, neutral, or negative. When your shoppers love something, you know what to amplify. When sentiment shifts on a product, you catch it early. Before the return is raised. Before the review is posted.
Your products have a lot to tell. Double click on that.
See sentiment, trending topics, and conversations linked to each product in your catalogue. Know which one deserves the spotlight in your next campaign. And which one needs your attention before it costs you.
Start listening to the Voice of your Shoppers
Everything your shoppers are saying is already there. You just need to listen. Only on Manifest AI.
